Using a small amount of toothpaste on a cotton ball, softly rub the scratched surface of the disc. Be sure to stroke from the center to the edge in an outward motion. Rinse off excess toothpaste with water and re-insert into your player.
CD's and DVD's are read using a laser. When there are scratches on a disc is refracts the beam and causes the wrong information to be read. Toothpaste acts as an abrasive to the polycarbonate plastic surface, which evens out the disc so it can be read properly.
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